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ABOUT US
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CONTACT US
CLAIMS
THURA CLAIMS PORTAL
Please contact Thura's claims at
021 886 8110
Click on the BUTTON below to register a claim. For the insurance company ONE, iTOO and SHA claims please contact the office and ask for :
Policies from A to L – Claims 2
Policies from M to Z – Claims 1
Body Corporate Claims – Claims 3
Motor Accident Claim
Motor Theft Claim
Business Interruption Claim
Canine Claim
Contractor's All Risk Claim
Credit Protection Claim
Cybersure Loss of Funds Claim
Death Claim
Drone Claim
Equine Claim
Equine Loss of Use Claim
Fidelity Guarantee Claim
GIT Claim
Hole-in-One Claim
Injury Claim
Disability Claim
Marine Cargo Claim
Plant All Risk Claim
Pleasure Craft Claim
Property Loss Claim
VERY IMPORTANT
Claims or Incidents must be reported within 30 days from the date of loss/damage to the Insurer.
Due to this issue, the claims must be reported to Thura Broker Services within the aforementioned time period. Even though you are unsure whether it is a claim, all losses must be reported to Thura Broker Services by telephone, email, or through this Portal.
Report the accident to the SA Police Services within 24 hours if there were no injuries or deaths. Get a police case number.
Never admit that you were at fault during an incident. The insurance company may repudiate your claim on the basis that you admitted that you were at fault.
Always adhere to the legislation! If the tyres of your car have no tread, then your claim will be repudiated; if you do not have a sign saying, "Slippery when wet", your claim will be repudiated; if you drive under the influence; your claim will be repudiated. Just to name a few.
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